Medical Device Post-Market Surveillance (PMS) in Vietnam

Keeping your medical devices safe, compliant, and reliable in Vietnam’s regulatory landscape can be challenging. With Andaman Medical’s expert medical device post-market surveillance in Vietnam, we take the stress off your shoulders by managing the entire process for you. From navigating local regulations to demonstrating ongoing device performance and safety, we ensure your products remain compliant, reliable, and ready for market success.

Medical Device Post-Market Surveillance in Vietnam

The Department of Medical Equipment and Construction (DMEC) under the Ministry of Health (MoH) requires foreign manufacturers to conduct post-market surveillance (PMS) of medical devices in Vietnam, in line with the ASEAN Medical Device Directive (AMDD), which took effect on 1st January 2015. However, each ASEAN member state has flexibility in implementing PMS requirements, and each country has its own specific regulations. Read on to learn how medical device post-market surveillance in Vietnam is specifically implemented in Vietnam.

Why Get Medical Device PMS in Vietnam?

Post-market surveillance is about more than just meeting regulatory requirements—it’s about ensuring patient safety, maintaining market access, and strengthening trust in your brand.

At Andaman Medical, we offer comprehensive PMS solutions to help you navigate Vietnam’s regulatory landscape with confidence. With our deep understanding of local regulations and the medical device industry, we help you ensure your device’s safety and compliance while proactively managing risks, improving product quality, and supporting better patient outcomes.

Here’s how Andaman Medical helps you address the challenges of medical device post-market surveillance in Vietnam:

Why Choose Andaman Medical with the Post-Market Surveillance of Medical Devices in Vietnam

Medical Device PMS Requirements in Vietnam

The Ministry of Health (MoH) in Vietnam regulates Post-Market Surveillance (PMS) activities for medical devices under Decree No. 98/2021/ND-CP on Medical Device Management, along with amendments in Decree No. 07/2023/ND-CP and Decree No. 96/2023/NĐ-CP. The guidelines cover:

Handling medical devices that pose serious public health threats or could result in user death.

Addressing adverse events caused by medical devices that affect user health.

Product rectification and recall of defective medical devices.

Disposal of medical devices when the manufacturer or registration holder goes bankrupt, ceases production, or no longer exists.

Navigating post-market surveillance in Vietnam can be challenging, but Andaman Medical is here to streamline the process and ensure you stay fully compliant with ease. Connect with our experts today and take the first step toward hassle-free compliance!

Medical Device PMS Requirements in Vietnam

The Ministry of Health (MoH) in Vietnam regulates Post-Market Surveillance (PMS) activities for medical devices under Decree No. 98/2021/ND-CP on Medical Device Management, along with amendments in Decree No. 07/2023/ND-CP and Decree No. 96/2023/NĐ-CP. The guidelines cover:

Documentation for After-Sale Management of Medical Devices in Vietnam

  • Letter of Authorization from the medical device owner for organisations applying for circulation.
  • Certificate of Warranty from the medical device owner (except for disposable devices or cases where no warranty is required).
  • Certificate of Free Sale.
  • Logs of adverse events, complaints, and remedial actions, detailing brand/product names, types, quantities, and batch numbers of defective or unsafe medical devices.
  • Certificate of Origin.
  • Certificate of Quality for each batch issued by the manufacturer.
  • Inspection results for medical devices (as required by Decree 98/2021/ND-CP).
  • Distribution documents.

Mandatory Reporting Responsibilities

Licence holders have mandatory reporting obligations based on the severity of incidents related to their medical devices:
  • Suspend circulation of the device.
  • Notify the Ministry of Health, distributors, and users in writing, specifying the batch number and defect.
  • Prepare plans to rectify or recall the defective batches.
  • Report to the Ministry of Health after rectification or recall.
  • Inform the licence holder’s website (if applicable) and notify relevant facilities and the Ministry of Health.
  • Suspend circulation of the device.
  • Conduct investigations to determine the cause.
  • Report to the Ministry of Health after receiving investigation results, specifying defects and rectification possibilities. Complete rectification or recall and report back to the Ministry of Health.
  • Notify the Ministry of Health.
  • Investigate and verify the cause.
  • Report to the Ministry of Health, detailing the defects and whether rectification is possible. Complete rectification or recall and report back.
After receiving the report from the licence holder, the Ministry of Health is responsible for suspending circulation or issuing a recall for the defective device batch(es).

All adverse events must be reported to authorities and medical establishments within 30 days from when the manufacturer, importer, or distributor becomes aware of the event.
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