On February 10, 2025, the Food and Drug Administration (FDA) of the Philippines implemented an Over-the-Counter (OTC) payment system for all FDA applications and transactions. This initiative aims to streamline the payment process, providing greater convenience for stakeholders.
Key Highlights
1. OTC Payment Availability and Appointment Requirement
- OTC payments will be accepted at the FDA Central Office for all applications and transactions.
- Applicants must secure an appointment before making a payment.
- To request a payment schedule, applicants must email fdac@fda.gov.ph with the subject: “REQUEST FOR SCHEDULE OF PAYMENT (Application Number)” and attach a copy of the Order of Payment.
- Only those with a confirmed appointment will be accommodated.
2. Application Limits per Appointment
- Each applicant may pay for a maximum of five (5) applications or transactions per scheduled appointment.
3. No-Show Policy
- If an applicant fails to appear on the scheduled date, the appointment will be canceled.
- If a re-application results in a Letter of Disapproval (LOD), the timelines established in earlier guidelines will be followed.
4. Required Documents for Entry
Applicants must present the following documents upon arrival at the FDA Central Office:
- FDA Notification Email (FDAC/CDRRHR/CSL email confirmation for OTC payment)
- Company ID or Proof of Authorization (e.g., Special Power of Attorney [SPA])
5. Accepted Payment Methods
- Exact Cash Amount
- Manager’s Check payable to Food and Drug Administration
6. Designated Payment Schedule
OTC payments will only be accepted on designated days and times:
| Day | Time |
|---|---|
| Monday | 9:00 AM – 3:00 PM |
| Tuesday – Friday | 8:00 AM – 3:00 PM |
Payments will not be accepted on weekends, holidays, or during force majeure events.
Next Steps
For further details, visit the official FDA advisory page.
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