Medical Device Post-Market Surveillance (PMS) in the Philippines

Ensuring your medical devices remain safe, compliant, and effective within the Philippines’ regulatory environment can be complex. With Andaman Medical’s expert medical device post-market surveillance in the Philippines, we take the burden off your shoulders by managing the entire process for you. From navigating local requirements to monitoring ongoing device performance and safety, we help keep your products compliant, reliable, and positioned for continued market success.

Why Get Medical Device PMS in the Philippines?

Post-market surveillance is about more than simply fulfilling regulatory obligations—it’s essential for safeguarding patient safety, preserving market access, and building lasting trust in your brand.

At Andaman Medical, we provide comprehensive PMS solutions designed to help you confidently navigate the Philippines’ regulatory environment. Leveraging our deep knowledge of local requirements and the medical device sector, we support you in ensuring your device’s safety and compliance, while proactively managing risks, enhancing product quality, and promoting better patient outcomes.

Here’s how Andaman Medical helps you overcome the challenges of medical device post-market surveillance in the Philippines:

Medical Device PMS Requirements in the Philippines

In accordance with Annex 5 of the AMDD, the following is required as part of a PMAS in the Philippines:

Importation and/or distribution records

Complaint records

Adverse Event (AE) reporting criteria and reporting format

Field Safety Corrective Action (FSCA) reporting format

All medical device establishments, manufacturers, distributors, importers, exporters, wholesalers must have a Quality Management System (QMS) and relevant documentation in place. This is checked and audited by the Philippines FDA during its routine inspections. The QMS must include an established Risk Management Plan (RMP) and Standard Operating Procedures (SOPs) together with their related forms for Good Storage and Distribution, Complaint Handling, Product Recalls, Medical Device Disposal/Destruction.

IMPORTANT REMINDER

In the Philippines an importer is the Local Authorized Representative of Foreign Manufacturers please refer to our Registration of Medical Devices in the Philippines for clarification.

Adverse Event reporting requirements in the Philippines

The following medical device associated AEs must be reported to the Philippines FDA
Adverse events Report within
Serious threat to public health: Immediately or not later than 48 hours 48 hours
Death 10 days
Serious deterioration in state of health 10 days
Possible death or serious injury if the adverse event were to recur 30 days
Medical Device Companies reporting Adverse Events will need to send their AE report via email to the Director of the Center for Device Regulation Radiation Health and Research (CDRRHR) and the Division Chief of Product Research and Standard Development Division (PRSDD). The FDA evaluator accepts reports from all distributors, manufacturers, owners, end-users of devices using the prescribed format (CDRRHR-PRSDD-Form 0.20). The FDA evaluator validates any adverse event (AE) which meets the three basic reporting criteria listed below:
  • An Adverse Event has occurred
  • The device is associated with the AE
  • The AE led to one of the following outcomes:
    • A serious threat to public health
    • Death of a patient, user or other person
    • No death or serious occurred but the event that might lead to death or serious injury of a patient user or other person if the event recurs.

As part of PMS for medical devices in the Philippines, the evaluator follows up with the reporting person for further information and processes valid reports using CDRRHR-PRSDD-Form 021. If the suspected medical device is registered, the evaluator issues Corrective and Preventive Action (CAPA) to the distributor, manufacturer, or owner about the adverse event/complaint and requires them to conduct corrective action and submit a report. This may lead to the possible issuing of an Advisory or an Advisory plus surveillance or recall of the suspected device.

Any adverse event occurring outside the Philippines do not qualify for reporting to the PFDA, unless the user is Filipino and the device is obtained from the Philippines, or it is otherwise requested. The country of occurrence should be stated.

Navigating post-market surveillance in Philippines can be challenging, but Andaman Medical is here to streamline the process and ensure you stay fully compliant with ease. Connect with our experts today and take the first step toward hassle-free compliance!

Why Choose Andaman Medical for Your Medical Device Post-Market Surveillance in Philippines

Post-Market Surveillance of Medical Devices in the Philippines

The Philippines’ Food and Drug Administration (PFDA) is the local authority responsible for medical devices in the Philippines and requires all medical device manufacturers and distributors (whether importer, exporter or wholesaler) to undertake post-market surveillance (PMS) and have a PMS plan. The Philippines FDA has chosen to adopt the Post-Market Alert System (PMAS) for Defective Devices of the ASEAN Medical Device Directive (AMDD), please read on to understand how post-market surveillance is implemented in the Philippines.  

What are the requirements for medical device PMS in the Philippines?

In accordance with Annex 5 of the AMDD, the following is required as part of a PMAS in the Philippines:

1.

Importation and/or distribution records

2.

Complaint records

3.

Adverse Event (AE) reporting criteria and reporting format

4.

Field Safety Corrective Action (FSCA) reporting format

All medical device establishments, manufacturers, distributors, importers, exporters, wholesalers must have a Quality Management System (QMS) and relevant documentation in place. This is checked and audited by the Philippines FDA during its routine inspections. The QMS must include an established Risk Management Plan (RMP) and Standard Operating Procedures (SOPs) together with their related forms for Good Storage and Distribution, Complaint Handling, Product Recalls, Medical Device Disposal/Destruction.

Please note: In the Philippines an importer is the Local Authorized Representative of Foreign Manufacturers please refer to our Registration of Medical Devices in the Philippines for clarification.

Adverse Event reporting requirements in the Philippines

The following medical device associated AEs must be reported to the Philippines FDA:

Adverse events Report within
Serious threat to public health 48 hours
Death 10 days
Serious deterioration in state of health 10 days
Possible death or serious injury if the adverse event were to recur 30 days

Medical Device Companies reporting Adverse Events will need to send their AE report via email to the Director of the Center for Device Regulation Radiation Health and Research (CDRRHR) and the Division Chief of Product Research and Standard Development Division (PRSDD). The FDA evaluator accepts reports from all distributors, manufacturers, owners, end-users of devices using the prescribed format (CDRRHR-PRSDD-Form 0.20). The FDA evaluator validates any adverse event (AE) which meets the three basic reporting criteria listed below:

The evaluator follows up with the reporting person for further information and processes valid reports using CDRRHR-PRSDD-Form 021. If the suspected device is registered, the evaluator issues Corrective and Preventive Action (CAPA) to the distributor, manufacturer or owner about the adverse event/complaint and requires them to conduct corrective action and submit a report. This may lead to the possible issuing of an Advisory or an Advisory plus surveillance or recall of the suspected device.

Any adverse event occurring outside the Philippines do not qualify for reporting to the PFDA, unless the user is Filipino and the device is obtained from the Philippines, or it is otherwise requested. The country of occurrence should be stated.

How Andaman Medical can help you with post-market surveillance in the Philippines

With 6 local offices throughout Southeast Asia, Andaman Medical provides support for your post-market surveillance activities including adverse event and FSCA mandatory reporting. Our local, in-house staff liaise with the Food and Drug Administration to help you maintain compliance once your medical device is placed on the market. Our services include:

Get a quote on our PMS services in the Philippines

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